TERMS AND CONDITIONS OF SALE

FORK1 - EURL L'IDÉE MOTEUR

These Terms and Conditions of Sale are supplemented by the following documents, which together with them form an inseparable contractual whole:

Legal Notice (complete company details, mandatory legal information)

Privacy Policy and Intellectual Property (GDPR personal data processing, copyrights)

Mediation and Dispute Resolution (force majeure, mediation procedures, legal jurisdiction)

Acceptance of these T&Cs entails acceptance of all these documents.

Version dated 01/01/2026


2. SITE ACCESS AND ACCOUNT CREATION

The FORK1 website is open to individuals and professionals in the motorcycle sector.

2.1 Site access: Access to the site and the ability to purchase (add to cart, order) are free and do not require prior validation of the account by the Seller. Creating a customer account is necessary to place an order. The Seller reserves the right to refuse or suspend any account without having to justify its decision.

2.2 Continuity of relations and acceptance of T&Cs: These T&Cs apply to the current order as well as to all subsequent transactions made by the customer, regardless of the channel used (website, e-mail, telephone, SMS, WhatsApp or any other means of communication), except for a written derogatory agreement signed by the Seller. For orders placed by e-mail, telephone, SMS or any other means outside the website, acceptance of the proforma or commercial invoice and payment for the order constitute full and complete acceptance of these T&Cs.

2.3 Notice transmission obligation: The Seller provides an installation and use manual for automatic starting kits, accessible on the website (footer) and in the customer account. A QR code on the packaging also allows direct access to this manual online. The professional reseller customer undertakes to transmit this manual to the end user. The professional reseller customer is solely responsible for verifying the suitability of the product with the final use of their own customer and guarantees the Seller against any recourse from an end user resulting from non-compliant use or lack of information on their part.


3. PRODUCTS AND COMPLIANCE (STRICT WARNING)

The customer's attention is expressly drawn to the technical nature of the products sold.

3.1 Product use and customer responsibility

a) Automatic starting kits: The automatic starting kits marketed by FORK1 are protected by a registered patent belonging to EURL L'IDÉE MOTEUR. They are exclusively intended for use on closed circuits or in competition. They are not approved for circulation on public roads. Their use on open roads is strictly prohibited and constitutes an offense under the Highway Code. The customer must imperatively refer to the installation and use manual provided. Installation must be carried out by a person competent in motorcycle mechanics.

b) Other products and accessories: Merchandise, spare parts, accessories and other products marketed by FORK1 have specific conditions of use according to their nature. The customer must refer to the manufacturer's instructions and the regulations applicable to each product.

c) General responsibility: For all products, the customer is solely responsible for verifying before placing an order the compatibility of the product with their vehicle, the intended use, and the legal conditions of use. The customer acknowledges having been informed of these restrictions and releases the Seller from any liability in case of non-compliant use. The professional reseller customer undertakes to inform their own customers of these usage restrictions.

3.2 Intellectual property - Patented automatic starting kit: The automatic starting kit marketed by FORK1 is protected by a registered patent belonging to EURL L'IDÉE MOTEUR. Any reproduction, copy, counterfeiting, reverse engineering or unauthorized use of this patent is strictly prohibited and subject to legal proceedings in accordance with the Intellectual Property Code. The purchase of a starting kit does not confer any right to exploit the patent, nor any right to reproduce, modify or market derivative products.

3.3 Compatibility responsibility: The customer is solely responsible for verifying, before placing an order, the technical compatibility of the product with their vehicle, particularly in terms of dimensions, fixings and mechanical specifications. The Seller cannot be held responsible for a customer order error concerning specifications incompatible with their vehicle.

3.4 Non-contractual visuals: The photographs, illustrations and descriptions presented on the website or any communication medium have a purely indicative value. Only the technical specifications confirmed in writing in the quote or invoice are contractual.

3.5 Availability of spare parts: In accordance with article L. 111-4 of the Consumer Code, the availability period for spare parts essential for the use or repair of starting kits is 2 years from the date of purchase, subject to actual availability from manufacturers and suppliers.


4. ORDERS AND CUSTOMIZATION

4.1 Customization possibilities: Certain products can be customized on customer request (colors, specific options). The available customization options are indicated on the product sheet. Customized products require a specific manufacturing time which will be communicated when ordering.

4.2 Definitive nature of customized orders: Due to their highly customized nature (made according to the customer's precise specifications), orders for customized products cannot be subject to any cancellation or right of withdrawal once production has been launched (in accordance with article L. 221-28 of the Consumer Code). The launch of production may occur immediately after validation of the order by the customer (signature of the quote, payment or express agreement). If the customized products have already been manufactured or shipped, no return, exchange or refund will be possible.

4.3 Right of withdrawal:

For individual customers: For standard non-customized products in stock (accessories, spare parts, merchandise), the individual customer benefits from a 14-day right of withdrawal in accordance with article L. 221-18 of the Consumer Code, provided that the product is returned in its original packaging, in perfect resale condition, with all accessories and instructions, that the return costs are borne by the customer and that the return has been previously authorized in writing by the Seller. Customized products are excluded from the right of withdrawal.

For professional customers: In accordance with article L. 221-3 of the Consumer Code, the professional customer does not benefit from any right of withdrawal. Any order placed by a professional is firm and final.


5. PRICES AND PAYMENT CONDITIONS

5.1 Prices: Listed in euros (€) including VAT for individuals and excluding VAT for taxable professionals. No discount for cash payment unless otherwise stated. Quotes issued by the Seller have a validity period of 30 calendar days.

5.2 Deposits: In case of order cancellation by the customer (excluding delivery delay exceeding 30 days), deposits paid remain acquired by the Seller as fixed damages to cover preparation costs and ordering of specific components.

5.3 Payment: Credit card, bank transfer or PayPal. The price is due on order unless otherwise agreed in writing.

5.4 Payment delays: In accordance with articles L. 441-10 and D. 441-5 of the Commercial Code, any delay automatically results, without prior formal notice, in interest calculated at the rate of three times the European Central Bank rate + 10 points, as well as a fixed indemnity of €40 for professionals and a minimum of €300 for all customers.

5.5 Recovery costs: In case of recourse to a recovery agency or legal auxiliary, an additional minimum indemnity of €300 will be charged, without prejudice to the reimbursement of actual costs if higher.

5.6 Sanctions: Non-payment of a single invoice results in the immediate enforceability of all invoices, the forfeiture of all commercial discounts, rebates and allowances granted to the customer over the last 12 months (which must be reimbursed to the Seller), and suspension of deliveries. The Seller reserves the right to terminate the sale 8 days after sending a formal notice that has remained unsuccessful.

5.7 Compensation prohibited: No dispute can justify non-payment. Disputes must be resolved in parallel with payment of amounts due.


6. SHIPPING AND DELIVERY TIMES

The following times are given as an indication in working days:

6.1 Preparation times:

  • Standard products in stock: 24 to 48 working hours
  • Customized products: 1 to 5 working days
  • Supplier order: 1 to 4 weeks

6.2 Transport times after shipping:

  • Metropolitan France: 24 to 48h
  • European Union: 24 to 96h (2 to 4 days)
  • French overseas territories and international: 4 to 15 days

These times are not contractual.

6.3 Mandatory verification upon receipt: The customer must imperatively check the condition of the package upon arrival in the presence of the delivery person. In case of apparent damage, they must refuse the package or make precise and characterized handwritten reservations on the carrier's transport document (examples: "package opened on the left side", "upper corner dented", "wet package"), have these reservations signed by the delivery person, take photographs, then confirm these reservations by registered letter with acknowledgment of receipt to the carrier within 3 working days, attaching the photos. The Seller must be simultaneously informed by e-mail at contact@fork1.com. Failing this, no claim related to transport will be admissible. The goods will be deemed delivered in perfect condition.

6.4 Customs and taxes: For deliveries from our premises in France to French overseas territories or outside the EU, taxes and customs duties are the exclusive responsibility of the customer. Refusal to pay customs taxes does not constitute grounds for reimbursement. If the goods are returned due to refusal of customs clearance, round-trip and storage costs will remain the responsibility of the customer.

6.5 Delays: Since the times are indicative, no penalty may be claimed in case of delay. In case of delay exceeding 30 calendar days compared to the announced time, the customer may cancel the order by registered letter with acknowledgment of receipt and obtain reimbursement of amounts paid, without other compensation.


7. RETENTION OF TITLE CLAUSE AND RISKS

7.1 Retention of title: In accordance with article L. 624-16 of the Commercial Code, goods remain the property of EURL L'IDÉE MOTEUR until full payment of their price in principal, interest, penalties, costs and accessories. Default of payment automatically results in the enforceability of return of goods. The Seller may recover unpaid goods, even in possession of third parties, at the expense of the defaulting customer.

7.2 Transfer of risks: The transfer of risks occurs upon delivery of products to the carrier ("ex garage" clause), whether the shipment is made to the customer's address or directly to a designated third party. The customer alone bears the risks related to transport.


8. SAFETY AND MAINTENANCE (CUSTOMER OBLIGATIONS)

8.1 Recommended professional installation: Installation of automatic starting kits should be carried out by a person competent in motorcycle mechanics. The customer acknowledges that incorrect installation can lead to malfunctions and safety risks. The Seller declines all responsibility in case of defective installation.

8.2 Product range and customer responsibility

Product range: FORK1 markets patented automatic starting kits, spare parts for starting kits, FORK1 brand merchandise and accessories, as well as after-sales services. The complete list of available products is available on the website and may change without notice.

Availability and compatibility: The customer is solely responsible for verifying the compatibility and suitability of the products they order with their vehicle and intended use. FORK1 does not guarantee the availability of all products for all vehicle models. The Seller does not systematically provide all elements necessary for the complete fitting or use of a product. The customer must ensure when ordering which elements are included and which elements must be obtained separately.

Installation: The customer must scrupulously follow the installation manual provided with the automatic starting kit. For other products, the customer must follow the manufacturer's instructions. Any damage resulting from incorrect installation, use of non-compliant or unsuitable products is excluded from the warranty.

8.3 Maintenance: Automatic starting kits require regular maintenance in accordance with the recommendations of the use manual. The customer acknowledges that malfunctions resulting from lack of maintenance or unsuitable use are not covered by the warranty.

8.4 Prohibition of modification: Any modification of the product (disassembly, machining, modification of the mechanical circuit, drilling) results in the immediate cancellation of any warranty and voids the patent protection.

8.5 Sports warning: The practice of motor sports involves risks of serious or fatal injuries. The customer uses the products at their own risk and peril and undertakes to respect all safety instructions and wear appropriate protective equipment.


9. WARRANTY AND LIABILITY

9.1 Claims - Imperative deadline: For any apparent conformity defect (reference error, etc.) or transport damage, the customer must report the dispute in writing accompanied by photographs to contact@fork1.com within 72 working hours following receipt. After this period, any claim relating to apparent defects will be inadmissible. This provision does not restrict the exercise of legal warranties of conformity and hidden defects for individual consumers. Any return requires prior written agreement from the Seller.

9.2 Legal warranties for individual consumers: In accordance with articles L. 217-4 et seq. of the Consumer Code, individual consumers benefit from the legal warranty of conformity and the warranty against hidden defects. The consumer has a period of 2 years from delivery of the goods to take action. They can choose between repair and replacement of the goods, subject to the cost conditions provided for by article L. 217-9 of the Consumer Code.

9.3 Warranty limitation: The Seller's liability is limited to replacement or repair of defective parts. The warranty expressly excludes:

  • External labor costs for disassembly, reassembly or replacement
  • Transport costs for return and re-shipment of parts
  • Vehicle immobilization costs
  • Indirect damages (loss of operation, loss of enjoyment, loss of earnings, loss of opportunity)

9.4 Contractual liability ceiling: Without prejudice to mandatory legal provisions relating to personal injury, the contractual financial liability of EURL L'IDÉE MOTEUR for material damage is strictly limited to the amount excluding VAT invoiced for the product concerned.

9.5 Warranty exclusions: The warranty does not cover damage resulting from:

  • An impact, fall or accident
  • Use exceeding the normal mechanical limits of the product
  • Lack of maintenance
  • Installation by an incompetent person or incorrect installation
  • Use of non-compliant accessories
  • Modification or transformation of the product
  • Use in extreme conditions exceeding the normal capacities of the product
  • Normal wear

9.6 Professional insurance: The activity is covered by an AXA Multirisque Professionnelle contract n° 6438754904. The warranty conditions and ceilings are available upon written request. The professional reseller customer is informed that they must take out their own Product Liability insurance to cover resale to end users.